Giftlookout LTD is an independent marketplace, the agreement set between our “sellers” and “buyers” are legally binding. Therefore we have no responsibilities in any fulfilment set between consumers buying from our sellers.

Selling Laws 

By selling on our site you are agreeing to abide by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations set in 2013.

This regulatory law forms a protection towards consumers buying from Giftlookout website and applies to all member states of the EU.

Giftlookout will try and assist sellers to comply with the above consumer law. At the end all responsibilities will rely solely on our sellers.

All sellers should include any shipping fees and state clearly within their shipping policy section.

If for any reasons the buyers details is not verified, you must contact us immediately by emailing us at : info@giftlookout.com.

Should a seller be away on vacation, it is their responsibility to set their shop to “temporary unavailable” mode until such a time comes when they are available again.

Returns policy for Giftlookout 

If for any reason you are not satisfied with your order please send us an email to info@giftlookout.com. Where we will be happy to assist you further.

We can accept all items back (excluding any personalised items, items that are on sale and earrings) within 14 days of placing your order.

Return Policy for our sellers

Please check the sellers return policy carefully before making any purchase.

Giftlookout are not responsible for their own terms and conditions of products.

If you are not sure or do not see one visible send the seller a message so they can provide you with one.